Sub-Processors and Subcontractors

GlobalMeet utilizes certain sub-processors and subcontractors.

 

A “sub-processor” is a third-party personal data processor engaged by GlobalMeet that has or may potentially have access to or process our customers’ personal data under our instructions. GlobalMeet conducts thorough due diligence and has adopted contractual safeguards with each sub-processor, including requirements to implement and maintain appropriate technical and organizational measures.

 

The following list of sub-processors describes the nature of services they provide, the GlobalMeet services they’re associated with, the applicability of their services to our customers (“Required,” i.e., part of GlobalMeet’s core offerings, or “Optional,” i.e., applicable only if the customer purchases that sub-processor’s offering through GlobalMeet), and their respective geographic location(s).

Table best viewed on desktop:

Name of Sub-processor

Description of Provided Services

Associated GlobalMeet Services

Service Applicability

Country or Countries

Advanced Communications Solutions, LLC, d/b/a TurboBridge

Teleconferencing and operator-assisted services

Audio Conferencing, Webcasting

Required
USA
Amazon Web Services, Inc.
Cloud hosting for data storage

Audio Conferencing, Webcasting

Required

Ireland, UK, Germany, USA, Singapore, Australia, Japan

Catalaya (SBC)

VOIP security and call routing services

Audio Conferencing

Required

USA

ContactPoint360
Global event production support
Webcasting

Required

USA, Canada, Philippines, Greece
Flatfile, Inc.

Data import and onboarding solutions

Webcasting

Required

USA

Formstack, LLC, d/b/a Formsite

Online forms for event requests

Webcasting

Required

USA

Global Lingo Ltd. (Kudo integration is optional)
Transcription and translation services

Audio Conferencing, Webcasting

Required

USA, Europe, APAC

HubSpot, Inc.

CRM for client relations and event automation

Audio Conferencing, Webcasting

Required

USA

ServiceNow, Inc.
Platform for internal operations and support ticket

Audio Conferencing, Webcasting

Required

USA

Verbit Software Ltd.
Captioning and transcription

Webcasting

Required

USA

Chati, LLC
Virtual event hosting platform

Webcasting

Optional

USA

Rockstar Music, Inc., d/b/a Socialive

Cloud-based live video production. Clients control data uploads

Webcasting

Optional

USA

Workato
Platform for business data transfers

Webcasting

Optional

USA

A “subcontractor” is a third party that does not have access to, nor is instructed by GlobalMeet to process, customers’ personal data while assisting GlobalMeet in operational capacities necessary to provide services.

 

The following list of subcontractors describes the nature of services they provide, the GlobalMeet services they’re associated with, the applicability of their services to our customers (“Required,” i.e., part of GlobalMeet’s core offerings, or “Optional,” i.e., applicable only if the customer purchases that sub-processor’s offering through GlobalMeet), and their respective geographic location(s).

Table best viewed on desktop:

Name of Subcontractor

Description of Provided Services

Associated GlobalMeet Services

Service Applicability

Country or Countries

Digital Realty Inc.
Data center for service data storage

Webcasting

Required

USA

Equinix
SV5 facility provider

Audio Conferencing

Required

USA

Fastly, Inc.
Content delivery and web acceleration

Webcasting

Required

USA

Sirius Computer Solutions, Inc.

Data center for service data storage

Webcasting

Required

USA

Revised: April 11th, 2025