Seamless Events with Industry-Leading Operator Assisted Conference Calls

Imagine a conference experience where you can focus on delivering your message with confidence, leaving the technical complexities to a dedicated professional. GlobalMeet’s Operator Assisted (“OA”) conference calls provides exactly that, ensuring a smooth and successful event. With our OA services, GlobalMeet has your back.

What is an Operator Assisted Call?

Operator Assisted conference calls are monitored and managed by a live operator. These calls offer interactive 2-way audio that is complementary to many webcasting use cases.

Benefits and Features Include:

  • High Capacity, Professionally Run Calls – Our seasoned operators introduce speakers, monitor the entire call, and facilitate live Q&A sessions.
  • Global Availability – Toll-free, local, and international services available in over 45 countries. Attendees can dial in using a passcode or have the conference dial out to them.
  • Security Features – Options to require a PIN for entry or to first complete a web registration to receive dial-in information.
  • Enhanced Engagement – Includes polling and Q&A sessions.
  • Control – Web-based admin console to view and manage your conference.
  • Detailed Reporting – Participant lists, polling statistics, conference transcripts, and usage reporting.
  • Customization – Flat-rate pricing options, click-to-join functionality, transcriptions, recordings, and more.
  • On-Demand Access – Record your conference and download it, make a replay available, or both.
Business woman in royal blue smiling with a headset on

Operator Assisted Use Cases Included:

  • Town Halls
  • All-hands meetings
  • Board meetings
  • HR/Benefits updates
  • Employee onboarding
  • High-profile executive meetings
  • Formal audio-only briefings
African american man businessman with a headset talking to a laptop screen

Deliver Flawless Executed Virtual Events

Professional Operator Assisted Conference Calls Services:

  • Award-winning, highly trained event specialists seamlessly manage events from start to finish.
  • Best-in-class secure and reliable global audio network.
  • Exceptional, consistent service worldwide with centralized scheduling.
  • Partners with GlobalMeet’s webcasting solution.
Businessman talking on his laptop wearing a headset

Conference Security You Can Trust

Flexible options for secure meetings entry to allow participants to connect easily and securely.

Play now icon

Click-to-Join Entry

  • Instant, secure, browser-based event access across any device
  • Clean and accurate attendee data and analytics
Padlock icon

Passcode Entry

  • Fast automated passcode entry for large events
  • Automated capture of participant demographic information (optional)
Telephone icon

Greeted Entry

  • Enhances security and your corporate image
  • Live personalized greeting and screening

Minimize Risk with Full-Service Professional Support

Focus solely on your presentation and we’ll take care of the rest:

  • Events tailored to your specific requirements.
  • Full pre-event, live, and post-event management.
  • Outstanding call quality and clarity, free from disruptions.
  • Live operator support and participant verification.
  • Comprehensive reporting and event transcription.
  • Professional-grade recording available for replay.
Group of people smiling

Host Spectacular Events with Even Better Outcomes

Your event team coordinates all support tasks including:

  • Event scheduling.
  • Coordinating pre-event rehearsals.
  • Briefing presenters and offering expertise on event flow.
  • Sending invitations and gathering registration data.
  • Assisting with uploading presentations and visuals.
  • Verifying participants with secure entry.
  • Providing live-event support in 8 languages; English, Spanish, Chinese, Mandarin, French, German, Japanese, Italian, Portuguese (Brazilian).
  • Connecting attendees via dial-out or sub conferences.
  • Engaging participants with professionally moderated polling and Q&A.
  • Reporting, transcriptions, and recordings.

Your Dedicated Event Specialist Team

A full team of call operators skillfully coordinate the call from behind the scenes.

Face icon

Lead Event Specialist

Manages the overall call, a.k.a the event “quarterback”

Chat boxes icon

Communication Line Operator

Helps prioritize Q&A, verifies participants and performs basic troubleshooting

Group of people icon

Answer Line Operator

Answers incoming lines and place participants into the correct conference

Webcast + Operator Assisted Auxiliary Add On

Operator Assisted calls can be standalone or enhance webcasts, webinars, and virtual events by extending availability to phone-based attendees where we combine webcast streaming with our operator-assisted audio solution.

Male wearing headphone typing on a laptop
Graphic of GlobalMeet's OA services
Blue GlobalMeet logo zoomed in to the right
GlobalMeet icon large 2906x3004
GlobalMeet icon large 2906x3004

Connect with GlobalMeet

Don’t let conference logistics distract you from delivering your message. Take advantage of GlobalMeet’s Operator Assisted conference calls and experience the difference a dedicated professional can make. Schedule a demo with our team today—we’re ready to assist you.