How People Learn in Virtual Environments: Cognitive Load and Information Retention
- by GlobalMeet Blog Team
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In the modern world Continued Professional Development (CPD) and Continuing Professional Education (CPE) have evolved beyond traditional classroom learning. Virtual education environments now play a central role in lifelong learning and upskilling. However, despite its convenience and scope for scale, online learning also presents new difficulties for engagement, attention, and retention.
Designing sessions that have a lasting impact requires an understanding of how people learn in virtual environments. Cognitive Load Theory (CLT) which studies how information is processed and stored in working memory, is fundamental in this field. Event planners can utilize CLT principles to create CPE programs that increase comprehension, reduce mental fatigue, and boost knowledge retention.
Virtual Learning: Passive vs Active
The distinction between passive and active learning is important in any learning environment, however it is considerably more noticeable in virtual setting.
Typically, passive learning entails listening to a lecture or watching a presentation without participating, and though this can be useful for rapid communication of information it can also result in superficial understanding and poor retention. This is an even greater risk in virtual settings where distractions come more frequently.
Active learning, on the other hand, requires engagement and participation. This could involve participating in surveys and polls, contributing to discussion topics, or using scenarios and case studies to demonstrate knowledge. Active learning makes content more memorable, and helps CPE participants form stronger cognitive connections long term.
To design more active learning experiences for CPE consider:
- Using breakout rooms for group discussions
- Incorporated quizzes and polls
- Embedding reaction prompts at regular intervals
- Create knowledge checkpoint tests for each topic
These elements not only reduce passivity, but also distribute the cognitive load across different areas of the brain, increasing processing depth and retention.
Enhancing Virtual Presentations to Reduce Cognitive Overload
The amount of mental effort required to process and understand information is called Cognitive Load. Multitasking, screen weariness, and unfamiliar or poorly designed interfaces all increase the danger of Overload in virtual environments.
CLT notes three distinct types of cognitive load:
- Intrinsic Load: The material’s inherent difficulty to learn
- Extraneous Load: How the information is delivered
- Germane Load: The work needed to internalize knowledge
An efficient, CLT based CPE design aims to maximize Germane Load while minimizing Extraneous Load. By structuring your virtual content around CLT principles, you can create a space where learners are more likely to stay engaged, and learn effectively.
Keep Slides Simple
In the simplest sense, this means avoiding clutter on your slides. It is better to use only one key idea per slide, lay it out clearly, and eliminate any unnecessary visuals or text. This allows participants to focus on the core message without having to sift through additional information.
Consider Your Pace
When delivering CPE it’s important to slow down and avoid rushing through information just for the sake of getting it finished. Utilizing pauses, repetition, and breaks to allow for Q&A might feel counterproductive when considering session length, but it will allow learners to better understand and internalize the concepts being presented.
Limit Session Length
Best practice suggests that CPE sessions should be no longer than 60-90 minutes, with regular breaks included. But many learners may benefit from sessions that are far shorter, with content split into microlearning segments for increased flexibility and retention.
Use Consistent Interfaces
Switching platforms or formats through the course of a session can increase cognitive friction, especially if the learners are also expected to switch. Wherever possible it is better to keep to the same unified platform, and only move to an alternative tool when integration is not available.
Provide Pre-Session Materials
Providing content in advance allows learners to familiarize themselves with the key concepts that each session is going to cover. This not only gives them the opportunity to research on their own, but also reduces some of the intrinsic load during the session itself.
Improving Retention with Repetition, Visuals, and Spaced Learning
Even the most well-designed learning session fails if the information presented isn’t retained. This is especially relevant in cases where learning must be applied in practical, real-world contexts following the session. Research shows that repetition, visual aids, and spaced learning can work alongside CLT structures to significantly boost learner retention, delivering better ROI for both individuals and organizations.
Repetition
Repetition reinforces neural pathways and helps encode information into long-term memory. However, rather than repeating content verbatim it is better to reintroduce key concepts in different contexts.
Maximize repetition by:
- Using a quiz at the end of a session to revisit earlier topics
- Summarizing key takeaways at regular intervals
- Inviting learners to explain concepts in their own words
Using Visuals
Most people, even those who are not visual learners, can have their virtual learning enhanced by visual aids. Using visuals such as diagrams, flowcharts, and infographics can reduce cognitive load by presenting complicated topics in a more digestible format.
When using visuals, remember:
- Visual aids should always clarify and enhance information
- Diagrams and images should compliment taught content
- Try to avoid using distracting animations or transitions
Spaced Learning
Rather than trying to cover an entire curriculum in a single session, it is often better to spread CPE over multiple weeks. Evidence suggests that spacing out learning sessions can improve retention by leveraging the psychological spacing effect and allowing for increased repetition over time.
When planning your CPE:
- Consider shorter, weekly sessions instead of long formats
- Test learning with activities and quizzes at regular intervals
- Make use of post-session emails to reinforce key information
Tools to Support Learning Outcomes in Virtual CPE Sessions
Choosing the right digital tools and platforms can make or break a virtual learning experience. When used well they can support attention, interaction, and comprehension, but the wrong software can damage outcomes for even the most skilled educators.
When choosing the right CPE platform for your business, it’s vital to ensure that everything you need can be provided in one place, with integrations to support learning outcomes.
Alongside engagement and interactivity tools, the best platforms should have:
- High audio and video quality so that your message isn’t lost to poor connection
- Enterprise level security features to ensure that your learners’ data is protected
- Compliance features such as certification and record keeping
- Analytics integration so you can see how your learners are performing
- Captioning and translation tools so nobody’s excluded
With an approach founded in science, and the right platform supporting your CPE needs, you can create sessions that not only inform, but inspire.
Conclusion
Virtual learning isn’t just a digital version of the classroom; it’s a fundamentally different environment that requires rethinking how we teach and learn. For CPD and CPE programs to truly succeed, they must adapt and account for how the brain works in an online space.
By distinguishing between passive and active learning, managing cognitive load, and reinforcing information through repetition, visuals, and spaced learning, facilitators can greatly improve outcomes. When supported with the right tools, virtual CPE becomes more than a checkbox exercise, it becomes an opportunity for genuine growth and professional transformation.
CPD and Training: The Growing Role of Virtual Events in Professional Development
- by GlobalMeet Blog Team
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In a world where skills evolve rapidly and industry standards update frequently, Continuous Professional Development (CPD) has never been more important. For professionals aiming to stay competitive and relevant in their fields, regular training is essential. Traditionally, this meant attending in-person workshops, seminars, and conferences to maintain mandatory training compliance standards. But in recent years a dramatic shift has occurred. Virtual events are now transforming how individuals and organizations approach CPD, offering more accessible, flexible, and scalable learning solutions.
From live webcasts to immersive certification courses, virtual learning environments are empowering professionals across sectors to pursue ongoing development without the constraints of travel, time, or budget.
The Shift to Virtual Training
The global pivot to remote work during the COVID-19 pandemic sparked a massive wave of digital transformation, and one area that underwent significant evolution was professional development and training. Organizations that once relied on in-person seminars and training sessions were forced to explore digital alternatives, revolutionizing the training industry forever.
What began as a temporary necessity soon became a long-term strategy with companies across professional industries recognizing the value of virtual CPD events. With benefits from cost savings and time efficiency, to broader participation opportunities and better tracking, it’s clear to see why the move to virtual CPD has become so popular with the global workforce.
Today the trend continues. The rise of hybrid work environments combined with the increasing globalization of teams has resulted in virtual events no longer being seen as second best, with Think Learning reporting that 73% of L&D professionals expect to spend less budget in the future on instructor-led training, while 79% expect to spend more on online learning. Far from being the secondary option, Virtual Events are emerging as the preferred choice for delivering high-quality professional training at scale.
Why Choose Online Learning?
Virtual learning offers a number of advantages over traditional in-person training, making it a compelling alternative, or complimentary, choice.
Flexibility and Convenience
With virtual learning events professionals can attend training sessions from anywhere in the world, allowing them to slot training and development effortlessly into their already busy schedules. The LinkedIn 2018 Workplace Learning Report notes that 58% of employees prefer opportunities to learn at their own pace, whilst 49% prefer to learn at the point of need, making virtual learning an obvious choice. Whether that’s during flex time, or fitted around other commitments, virtual learning offers dynamic scheduling to ensure that time isn’t diverted away from key responsibilities.
Scalability
Virtual CPD events can reach hundreds — or thousands — of participants simultaneously, with state-of-the-art software platforms providing bespoke set up and support for ease of use. This makes them ideal for large organizations that need to roll out consistent training across multiple departments or geographic regions, without sacrificing event quality.
Cost-Effectiveness
Without the overheads of venue hire, catering, hotel, printing, and travel expenses, virtual events offer a more budget-friendly and sustainable solution. This cost reduction can increase access to training for more staff, and allow for investment in higher-quality content for future events.
Personalized Learning
With the aid of learning management systems (LMS) and AI-powered tools, the best virtual event platforms can tailor content to individual learners, making the experience more interactive, engaging, and accessible. Whether through adaptive quizzes or personalized modules, online learning is often more able to meet diverse professional needs when compared with traditional in-person training.
Types of Virtual CPD Events
There’s no one-size-fits-all approach to CPD, and the beauty of virtual learning is that it accommodates a wide range of formats, allowing organizations to mix and match according to their goals and the needs of their individual teams.
Webcasts
Live, SimLive, or on-demand, webcasts are an excellent tool for delivering thought leadership sessions, compliance training, or product updates. They typically feature a host and guest speaker(s), and offer opportunities for Q&A and live polling to keep attendees engaged.
Online Workshops and Webinars
Webinars are usually smaller than Webcasts and tend to encourage more active participation. These sessions might include breakout groups, real-time collaboration tools, or project-based tasks. They’re ideal for developing soft skills, team-building, or applying theory to practice.
Certification Courses
Professional certification is a key component of CPD. Many platforms now offer comprehensive virtual courses — complete with assessments and credentials — that are fully accredited. These are popular in fields such as IT, healthcare, legal, and finance, where regulatory compliance is essential.
Virtual Summits and Conferences
Larger-scale virtual events bring together multiple sessions, speakers, and networking opportunities. These summits often feature virtual keynote sessions, downloadable resources, and community spaces, creating a rich and immersive learning environment. They also allow for global participation and can be recorded for on-demand access, making them a great resource for the future.
Benefits of Virtual CPD
Virtual CPD isn’t just a convenient alternative — it also offers strategic advantages for individuals and organizations.
For Professionals
Improved Access: Regardless of location or physical ability, professionals can attend world-class training events from the comfort of their own homes or offices.
On-Demand Learning: Online sessions are often recorded, allowing for knowledge checks, recap sessions, and more flexible learning at a pace that suits the individual.
Broader Exposure: Virtual events often include international speakers and attendees, offering a wider perspective on industry trends than would be possible at a traditional event.
Trackable Progress: Many platforms provide digital badges or certificates, making it easier to document CPD activities for career progression or regulatory bodies.
For Organizations
Upskilling at Scale: Companies can train large numbers of staff efficiently, ensuring consistency in knowledge and compliance across global teams.
Talent Retention: Offering CPD opportunities is a proven strategy to boost employee engagement and satisfaction, making valuable staff more likely to stay.
Data and Insights: With the right tech stack, organizations can track attendance, engagement, and learning outcomes — valuable data for refining L&D strategies and meeting continuous improvement targets.
Sustainability: Reducing travel and paper use helps organizations meet their sustainability goals.
Leverage Virtual Events to Upskill Your Workforce
To get the most from virtual CPD, organizations need to adopt a strategic approach. Here are some best practices to consider:
Align Training with Business Goals
Identify skill gaps that align with business objectives. Whether it’s digital transformation, compliance, or leadership development, ensure CPD initiatives support broader organizational needs.
Use the Right Technology
Invest in platforms that support interactivity, scalability, and analytics. Features like real-time quizzes and certificate tracking can elevate the learning experience.
Promote a Learning Culture
Encourage employees to take ownership of their own development. Celebrate completions, share success stories, and provide time during the workday for training activities wherever possible.
Curate Engaging Content
Mix formats and topics to maintain engagement. Consider bringing in external experts, offering microlearning content, or adding gamification elements to keep attendees interested.
Evaluate and Adapt
Gather feedback, measure outcomes, and be ready to adapt whenever required. Virtual CPD should be a dynamic process that evolves with employee needs and organizational priorities.
Conclusion
The way we learn at work is changing. As the demand for Continuous Professional Development grows across industries, virtual events are proving to be an invaluable tool. They remove traditional barriers to education — geography, time, and cost — and unlock new possibilities for lifelong learning.
By embracing virtual learning, professionals can stay ahead of industry trends, meet compliance requirements, and advance their careers with greater ease. Meanwhile, organizations can build agile, skilled workforces ready to meet the challenges of tomorrow.
How to Attract and Retain Talent with Video
- by GlobalMeet Blog Team
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Recruiting and talent acquisition pose significant challenges in today’s highly competitive job market. Surprisingly, a mere 46% of HR professionals in the United States have the necessary readiness to embrace virtual recruiting and hiring processes. Moreover, the ongoing phenomenon known as The Great Resignation has led to a surge in job-hopping, reaching unprecedented levels.
Statistics reveal that roughly three in five workers intend to quit their jobs in 2023. As a result, organizations must prepare to equip themselves with the tools and strategies to engage and interact with candidates effectively through video-based platforms.
Video content has emerged as a crucial tool for HR teams in the financial sector, particularly in dispersed work environments. Its versatility and impact make it an effective talent acquisition tool. Here are three important ways HR teams can harness the power of video content to attract and retain talent:
Improve Onboarding Experience
Joining a remote or hybrid workforce and undergoing onboarding solely through reading extensive volumes of information can be challenging. In the past, in-person onboarding involved various activities such as meet and greets, lunches, face-to-face meetings, and other interactions that fostered a sense of comfort and belonging. However, onboarding processes need to adapt to the virtual environment, with video-based training taking center stage to ensure that new employees do not feel like they are missing out and create a more inclusive and impactful onboarding process that sets the stage for success in the new role.
Maximize Talent Acquisition
To enhance talent acquisition efforts, welcome videos, short company introductions, and glimpses into cultural events can create an immersive experience for candidates. Recruiters can share these videos in advance to generate interest and excitement. For candidates genuinely considering multiple companies, these videos can play a crucial role in communicating the company’s unique selling points, building emotional connections, and ultimately influencing candidates to choose one company over others.
Boost Employee Engagement
After onboarding new hires, providing consistent video content to all employees is incredibly beneficial. This approach ensures a standardized experience for new and existing team members, fostering a sense of connection and unity regardless of physical location. By utilizing remote video production tools, HR teams can enhance employee engagement through dynamic features and, importantly, gain the independence to create such content.
Discover How to Unleash the Power of Video in Financial Services
To learn more about the transformation of video in the financial services industry and develop a robust video strategy for talent teams, download the free white paper today. For additional information about GlobalMeet, reach out to our sales team today.
